FAQ's
My remote is dead! What can I try to fix it?
If your remote is constantly rebooting every few seconds, as it does sometimes after you "CANCEL" a CCF download in ProntoEdit, you can fix it using this method:
Connect your remote to your PC.
Open a terminal program (such as HyperTerminal, which is included with Windows).
Connect to the serial (COM) port your remote is hooked up to at 115200 baud,
8 data bits, 1 stop bit and no flow control.
Hit the reset button on the back of your remote control. On the terminal program
you should start to see numbers such as "00 02 04", etc.
Hit the [ESC] key on your keyboard. A prompt, CABERNET> should appear.
Type [dl ccf ] followed by return. You should see a slowly growing string of
C's.
While those C's are appearing, download your CCF file to the remote using the
XModem protocol [Transfer -> Send File].
When the download has finished, type [ go ] followed by the return key on your
keyboard.
Your remote should now work correctly. This problem can also sometimes be fixed
by attempting to upgrade the firmware while the remote reboots, however it may
take many attempts to catch the remote at the right instant.
Why does my rechargable battery read only half full even when I know it's
full?
This is a known issue on the remote control. If you're sure the battery is fully
charged - you've put it on the charger but it stops charging after a few minutes,
remove the battery from the remote and then put it back. It should now read
full. This condition appears to be triggered by letting the battery levels get
fairly low. Instead, always keep your remote topped up every few days. Since
it uses a NiMH battery, "memory" effects are very minimal and you
should not see any degradation in performance.
If this does not correct your problem, clean the battery's power contacts with
a soft abrasive erasor, along with the internal battery compartment contacts.
You can also try bending the remote's contacts outwards further (but be careful,
they can snap off).
More FAQ's at www.remotecentral.com